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Contact Us
Customer Service
We answer every message ourselves. If you have a question about sizing, an order, shipping or returns, please contact us and we will get back to you as quickly as we can.
Email: service@kasudy.com
Response time: Within 1 business day
Customer service hours: Monday – Friday, 9:00 – 18:00 (GMT+8). Closed on Saturdays, Sundays and public holidays. Messages received outside these hours will be answered on the next business day.
Our Promise
Shopping with a small independent store should feel easy. If something is not right with your order, tell us and we will sort it out — whether that means a replacement, an exchange or a refund in line with our store policies. Long after the parcel arrives, we are still one email away.
Thank you for supporting an independent shop. It genuinely means a lot.
Company Information
Brand: KASUDY
Customer Service Email: service@kasudy.com
Website Operator and Legal Business Name: Ding'an Songxiaoyue Trading Co., Ltd.
Registered Office: Unit 1, Room 402, Building 13, Muyu Yuntian Residential Complex, Xian'an Road, Dingcheng Town, Ding'an County, Hainan Province